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Frequently Asked Questions
How does the 30-day trial work?
After you create an account, you get instant access to all ClickDotEmail features from chosen plan for 30 days. We do not require a credit card during the trial.
How does the free account work?
Just signup and you can send a maximum of 4000 messages a month for free! No credit card or contract required.
Do you have special offer for non-profit organizations?
Yes, non-profit organizations are eligible for an additional 25% discount from the price displayed above!
How long can I use email credits?
Email Credits are valid for 1 months from the day of purchase. To extend the period for which email credits are valid you can purchase a new batch, therefore extending expiration date for another 1 months.
Do I need any prior knowledge or skills?
Not at all! ClickDotEmail is designed with simplicity in mind, so we have the tools you need to easily build emails, create lists and set advanced preferences. If you ever need guidance, you can take a look at our many tutorials and resources, or contact our support team.
What happens when the trial period ends?
Our support team will email you before your 30-day trial expires. You can choose one of the email credits plans to continue using your account. Your data will be stored if you wish to use our services again, or we can delete all of your records upon your request.
What features can I use if I pay with email credits?
Clients who sign up to ClickDotEmail using email credits get access to all features.
Do you have a price plan for high volume senders?
Of course. We offer custom pricing specifically for high volume senders. Simply contact us today and we'll help you get started with an account that fits your unique needs.
Can I change my subscription plan at any time?
Yes. When your list grows or you need to send more, you can upgrade to higher plans. Just contact our support and they will assist & help you set up your account.
How do I pay?
Invoices are generated every month or on the date of your first purchase. You will receive them on your registered email address. Payments can done through debit card, credit card, paypal, direct bank transfer.